All online orders get processed first. We suggest you try to do your order online first, and if you find you are having problems placing your order online, just call us and we will be glad to take your order over the telephone.

Awesome Sports is committed to respecting your privacy. We will not sell, rent, trade, loan or give out any personal information to any third party. However, should a situation arise where we are required by law to release this information, we will comply with all law enforcement agencies.

We use the e-mail address that you have provided on your order to send out a confirmation e-mail after your order. Your e-mail address may also used to contact you in the case that your item(s) ordered are out of stock, there is a problem with payment, shipping, or any other issues that may arise while processing your order. We will make all efforts to notify you via your e-mail and at the phone number(s) you provided on your order. If we cannot reach you, your order will be place on hold and not processed. After all reasonable efforts to reach you have failed, we will cancel your order.

Because of our commitment to process and ship your orders quickly, once you click the Place Your Order button you will be unable to add, delete, or change items within your order. Please be sure to review your order one last time and make any necessary adjustments.

We believe our customers are number one and each customer deserves our undivided attention. When all our phone line are full, our calls go directly to our voice mail. There are certain times of the year (March-May) and (August-October) that you will find it very difficult to get through to us. Please leave your name, state your calling from and a detailed message so we can return your call. We will return your call. The quickest way to get a response during our business hours is going to our contact us link at the top of every page and submitting your question. We are constantly checking our e-mails. You will get a response to your problem or question quicker that way. Make sure if calling or e-mailing about an order, you provide us with the name of the person who paid for the order and what the problem is. That way we will have the answers when we call you back.

We are a drop shipper and ship factory direct, because of this we carry very limited inventory. Our clearance items are returns from our customers. When a return comes in, we put the items returned on clearance at a discounted price to remove them from our inventory. There is limited amount available in our warehouse at clearance price. That is why you are only allowed to order a small quantity.

We strive to keep our prices as low as possible. That way small teams of 10-50 players as well as large teams of 50 or more can purchase good quality products at discounted prices. The only way we can keep our prices low and affordable to all our customers while still making a profit on the items sold, is to have a minimum order requirement for each manufacturer.

Our minimum order requirements are shown in the item description where you order. Some items can be ordered under the minimum order amount, however, there is a small order charge. If you check the box that says,"Charge my credit card the small order charge," we will charge your credit card once we process your order and your order will ship out. If you check the box that says "I have met my minimum order requirement", and you have not met the requirement for that item, your order will get cancelled and we will refund any money paid back to the payment method you used.

For example, if the description says, "Minimum order is 10 Red Lion Products." That means you have to order at least 10 Red Lion items. You can order any color, style, or size to meet your minimum order requirement. It does not have to be the same item, but it has to be the same Manufacturer. When you are done ordering, please make sure that the total purchase adds up to the minimum order requirement for the manufacturer of the items you have ordered.


Our clearance and closeout items have no minimums. Our clearance and closeout items do not count as part of your manufacturer minimum order requirement. There are some items we sell that have no minimums. If the description does not indicate a minimum order requirement, that means it is okay to order just one.

The factory requires a minimum order requirement of 12 or more per size and design. Everytime you change the color or ribbing in the sock that is considered a new design and you will have to order at least 12 pairs. Everytime you change the size you will need to order at least 12 pairs, you can not order less than 12.

Awesome Sports believes everyone should get great products at good prices. Our great pricing is on small orders as well as larger quantities. We strive to keep our everyday prices low. That way everyone gets the best deal, not only customers who order in larger quantities.

If you compare our prices with other retailers, you'll find that our prices are usually the lowest.

Shipping Time and Methods: When Counting Days Do not count the day your item ships. Count only business days (do not count weekends or holidays) Any orders received by 1:00 p.m. Eastern Standard Time (Monday-Friday, excluding holidays) will go out same day, unless there is a problem with your order. After our standard cut off time of time 1:00 P.M Eastern Standard time there is no guarantee your order will ship out the same day you placed it. Please contact us, if in doubt.

To expedite your shipment, we drop ship from different vendors. This is a completely normal event. You may receive your order in separate packages if you purchased a variety of items. Do not be alarmed if you receive parts of your order on different days. This simply means your packages were drop shipped from different vendors. You should receive all items within 2 days of each other. If your order was drop shipped, you will receive your receipt from us through the mail it will not be included in your package.


Below are approximate ground transit times once your order ships. When counting business days, please do not include the day your item ships and do not count weekends or holidays.

-->For Red Lion, Augusta, Profeet, Pearsox Products:

If you live in the following time zones:

Eastern time zone: 1-3 business days.
Central time zone: 3-4 business days (Texas 3-5 business days)
Mountain time zone: 4-5 business days
Pacific time zone: 5 business days Except: Washington State and Oregon 5-6 business days

-->For Pizzazz and Elitekold,
If you live in the following time zones:

Eastern time zone: 1-3 business days.
Central time zone: 1-3 business days (Texas 3-5 business days)
Mountain time zone: 3-4 business days
Pacific time zone: 3-4 business days Except: Washington State and Oregon 3-4 business days

-->For Teamwork, Funkadelic and HighFive, Tuga,
If you live in the following time zones:

Eastern time zone: 4-5 business days.
Central time zone: 3-4 business days (Texas 3-5 business days)
Mountain time zone: 3-4 business days
Pacific time zone: 1-2 business days Except: Washington State and Oregon 2-3 business days

There are no returns or exchanges on custom socks. The custom sock approval form is the actual order that the factory works off of while making your socks. This approval form is your last chance to review your order and make any necessary changes. This approval form clearly states your order’s approximate ship dates which allows you to decide if you still want to continue with custom socks or change to stock socks that ship same day. All of our customers must sign a custom sock approval form before their custom sock order goes into production.

Dependent upon what custom socks you choose it can take up to 10-15 business days for Pearsox and Red Lion Custom socks in production time and 5-6 weeks for Twin City custom socks. Then you must factor in the ship time to get the order to your location. Production time does not start until we receive a custom sock order approval form that we will e-mail or fax to you once we receive your custom sock order. On this custom sock order approval form, the approximate ship dates will be stated.

During certain times of the year Pearsox offers a Rush Production option for an additional $3.00 a pair. You if you opt to go that way, please contact us to see if it is available. Once the factory receives your order, it will ship out within 5 business days. Your production time starts once you return back the custom sock order approval form that we had sent you.

No, we can't. We ship UPS and need a physical address to ship your order.

Sorry, we can not. You will need to provide a US physical address for us to ship your order.

Credit cards accepted:
American Express
Discover
MasterCard
Visa

Other forms of payment:
*Paypal
*Checks (there is a 10 day hold on your order until check clears.)

We do not accept:
*International Credit Cards

Important information about payments:

*Credit Cards are charged once your order is placed.
*Debit/Gift Cards will reflect deduction of funds immediately upon placing order.
*For your security, your billing name and address must match that of the credit card, debit card, gift card used for payment.
*For our card holders security, all new customer must ship to the billing name and address that matches the credit card, debit card, gift card or Paypal account used for payment. If you have to ship to a different address, we have procedures in place to verify that the card holder is aware of this transaction. We will contact you prior to the verification process for your permission. Once verified as the card holder, you will be able to ship to an address different than the billing address of the card holder.

We reserve the right to cancel any order that does not match these criteria.

No we do not. You will need to pay by school credit card. We do not ship out any orders without payment. We can invoice your school and once we receive payment from your school, your order will ship or if it is a custom sock order, your order will go to the factory for production. Please contact us if you need us to invoice your school.

If you compare our prices with other retailers, you'll find that our prices are usually the lowest. However, in the chance that you do find a product for less and would like to see if we can match it, please e-mail salesdepartment@awesome-sports.net for a price match request. We will try our best to price match, however, requesting a price match does not guarantee we can match the price. We will not price match on past orders nor will we price match on an order you just placed. You must first e-mail us with the information below. Once we do our research we will contact you to let you know if we can or can not match the price. At that time you can place your order with us.

Please include the following information in your e-mail request:
• Item # and description
• Color, size, and quantity you will be ordering (have your complete order ready)
• Competitor’s website and their listed price (we do not honor ads when the actual price cannot be determine or closeout/clearance prices)
• Your best contact information